Returns & Exchanges

At Members Only Official, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day window for returns and exchanges on all unworn items with original tags attached.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Print Your Label

After submitting your request, download and print the prepaid shipping label provided via email to ensure your package is tracked correctly.

3

Package Your Items

Securely pack your items in their original packaging, ensuring all labels and hangtags remain intact to qualify for a full refund.

4

Drop Off and Track

Drop your package off at any authorized shipping location; once received at our warehouse, your refund or exchange will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing